Where We Operate & Who We Serve

We operate across three main business verticals in North America: Business & Industry, Higher Education, and Healthcare & Community Living.

We take a human-centered approach to product development—delivering with an intimate understanding of what our customers want and need.


Business & Industry

From office cafés to manufacturing plants, Business & Industry user needs are incredibly diverse across this all-encompassing business vertical.

Higher Education

Our customers are the leaders of tomorrow, bringing a fresh perspective and unique needs; we’re reinventing the on-campus dining experience to meet the digital needs of students, faculty, and staff.

Healthcare & Community Living

We deliver digital through retail, patient dining, and facilities services; while maintaining important health, safety, and privacy standards.

What We Do & How We Do It

We organize our work into three distinct areas, to build an end-to-end ecosystem that drives extraordinary experiences for our customers and operators.


Innovate and Evolve Digital Products.
Using insights and an agile approach to innovate and evolve our suite of digital products.


Pilot, Invest, and Scale Emerging Solutions.
We incubate and scale emerging solutions through external partnerships that shape the future of food hospitality.


Deliver and Scale Digital Products.
Creating digital transformation by delivering and scaling digital solutions with a proven impact.

Digital Labs Ventures
Emerging Divisions

Through investment, partnership, and acquisition, our Emerging Divisions create a pathway for organizational growth through new capabilities, talent, and solutions.


Compass Digital Ventures is our pilot program with a vision to scale new and emerging solutions that shape the future of hospitality.

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EAT Club brings together a seamless digital ordering experience with food production, operations, and logistics. EAT Club technology allows Compass to deliver individually ordered and packaged meals to its customers in a safe, contact-free manner.

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Healthcare Digital Labs (HDL) is a division of CDL. Focused on the future of healthcare technology and innovation, HDL works directly with our associates & customers to accelerate technology innovation and digital transformation across the rapidly expanding Compass Group healthcare sectors.

Our Leadership

The people leaders, building the teams driving the digital future in hospitality.

Jugveer Randhawa

Chief Executive Officer

Scott Wu

Chief Technology Officer

Heather Phoenix

VP, Digital Strategy, Higher Education

Lauren Chemplavil

VP, Digital Strategy Healthcare

Alvin Townes

VP, Digital Services, North America

Chris Ludy

VP, Digital Strategy, B&I

Doug Leeds


Gurbir Perhar

VP, Data Technology

Derek Siew

VP, UX Design

Cheryl Manning

Sr. Director, Marketing Technology & Communications

Rafael Torres

Sr. Director, PMO

Evelyn Casotti

Sr. Director, Technology Platform Management

JP De Miranda

Sr. Director of Development

Charles Richards

Director, Digital Strategy Canada

Ophir Wainer

Director, Product Management